Privacy Policy

Introduction

clariventroxiuma.top Ltd ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website clariventroxiuma.top or use our services.

This policy applies to all information collected through our website, services, and any related communications. By using our website or services, you agree to the collection and use of information in accordance with this policy.

Data Controller Information

The data controller for your personal information is clariventroxiuma.top Ltd, a company registered in Malta with registration number C91735. Our registered address is Triq il-Vittorja 65, St Julian's STJ 3089, Malta.

If you have any questions about this Privacy Policy or our data practices, please contact us at [email protected] or by telephone at +356 2272 0899.

Data We Collect

We may collect and process the following types of personal data about you. The data we collect depends on how you interact with our website and services.

Information You Provide Directly

• • Contact information (name, email address, phone number, postal address)
• • Company information (company name, position, industry)
• • Communication preferences
• • Information provided in enquiry forms or correspondence
• • Feedback and survey responses

Information Automatically Collected

• • Website usage data and analytics information
• • IP address and browser information
• • Device information and operating system
• • Pages visited and time spent on our website
• • Referral sources and search terms

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. For detailed information about our use of cookies, please refer to our Cookie Policy.

How We Use Your Information

We process your personal data for various purposes based on different legal grounds. Here's how we use your information and the legal basis for each purpose:

Service Provision and Communication

• • To respond to your enquiries and provide requested information
• • To deliver our product sourcing guidance services
• • To communicate with you about our services
• • To provide customer support and assistance

Business Operations

• • To maintain and improve our website and services
• • To analyse website usage and optimise user experience
• • To prevent fraud and ensure website security
• • To comply with legal obligations and regulatory requirements

Marketing and Analytics

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

• • Consent: Where you have given explicit consent for specific processing activities
• • Contract: Where processing is necessary for the performance of a contract with you
• • Legal Obligation: Where we need to comply with legal or regulatory requirements
• • Legitimate Interest: Where processing is necessary for our legitimate business interests

Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

• • Service providers who assist us in operating our website and conducting business
• • Professional advisers including lawyers, accountants, and consultants
• • Regulatory authorities when required by law
• • In connection with a business transfer, merger, or acquisition

All third parties are required to maintain the confidentiality of your information and use it only for the specified purposes.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and provide personalised content. We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about the types of cookies we use and how to manage your preferences, please visit our Cookie Policy.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected or as required by law. The retention period depends on the type of data and the purpose for processing:

• • Contact enquiries: Up to 3 years from last contact
• • Client information: Duration of business relationship plus 7 years
• • Website analytics: Up to 26 months
• • Marketing data: Until consent is withdrawn or 3 years of inactivity

When personal data is no longer needed, we will securely delete or anonymise it in accordance with our data retention policy.

Your Rights

Under GDPR and applicable data protection laws, you have several rights regarding your personal data. These rights include:

• • Right of Access: Request a copy of the personal data we hold about you
• • Right to Rectification: Request correction of inaccurate or incomplete data
• • Right to Erasure: Request deletion of your personal data in certain circumstances
• • Right to Restrict Processing: Request limitation of how we use your data
• • Right to Data Portability: Request transfer of your data to another organisation
• • Right to Object: Object to certain types of processing
• • Right to Withdraw Consent: Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

• • Encryption of data in transit and at rest
• • Regular security assessments and updates
• • Access controls and authentication procedures
• • Staff training on data protection and security
• • Secure backup and recovery procedures

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to maintaining industry-standard protections.

International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer data internationally, we ensure appropriate safeguards are in place, including:

• • European Commission adequacy decisions
• • Standard contractual clauses approved by the European Commission
• • Binding corporate rules
• • Certification schemes and codes of conduct

Contact Information

If you have any questions about this Privacy Policy, wish to exercise your data protection rights, or have concerns about how we handle your personal data, please contact us:

Complaints

If you believe we have not handled your personal data in accordance with this policy or applicable data protection laws, you have the right to lodge a complaint with the relevant supervisory authority. In Malta, this is the Office of the Information and Data Protection Commissioner (IDPC).

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by:

• • Posting the updated policy on our website
• • Updating the "Last updated" date at the top of this policy
• • Sending email notifications for significant changes (where appropriate)

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information.